About this role
Manager Expérience Client – Pilotage Voix du Client & Fidélisation F/H at Rydge. Location: La Défense, Île-de-France, France. Role: managing feedback, driving retention, monitoring KPIs Requirements: 5+ years' experience managing production activity/run, contact center/customer relations experience, outsourcing familiarity, KPI and volume management, prioritization and cross-functional coordination. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: French