About this role
C/S Thris Associate I at Bobrick. Location: Jackson, Tennessee, United States. Role: responding inquiries, entering orders, resolving complaints Requirements: Handle customer inquiries, enter and verify orders in ERP/OMS, use Zendesk and Smartsheet, resolve complaints, coordinate with internal teams, and travel to support distributors. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Smartsheet, CSI/ERP, ERP, OMS Commitment: Full Time Workplace: Onsite Languages: English