About this role
Customer Experience Coordinator at Lovisa. Location: Hawthorn, Victoria, Australia. Role: managing enquiries, supporting team, resolving escalations Requirements: 3+ years customer service/eCommerce or retail operations experience; omnichannel knowledge, strong communication, organisation, problem-solving, and stakeholder collaboration skills. Category: Customer Service Seniority: Mid Level Tools: Gorgias, Shopify, Shopify Plus, Google Business Profile, Klaviyo, Microsoft Office, Google Workspace Commitment: Full Time Workplace: Onsite Languages: English