About this role
Customer Care Specialist II at Saia. Location: Philadelphia, Pennsylvania, United States. Role: handling calls, coordinating service, preparing paperwork Requirements: Handles inbound customer calls and emails, schedules appointments, coordinates with terminal operations, prepares dispatch paperwork, supports billing/data entry, and communicates with drivers and customers. Category: Transportation Services Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English