About this role
Sr. Coordinator, Support Operations at Capitalone. Location: Plano, Texas, United States. Role: troubleshooting laptops, monitoring tickets, assisting users Requirements: High school diploma or GED, 1+ year remote help desk and OS support experience, Mac and Windows support, ITIL or platform certificates, strong written/verbal communication and troubleshooting skills. Category: Information Technology Seniority: Entry Level Tools: Service Now, Windows, Mac Certifications: itil, mac integration basics, windows 10 Commitment: Full Time Workplace: Onsite Languages: English