About this role
Sr. Coordinator, Support Operations at Capital One. Location: Richmond, Virginia, United States. Role: troubleshooting devices, responding tickets, assisting users Requirements: High school diploma required; 1+ year help desk experience with Mac and Windows support; ServiceNow experience preferred; strong written/verbal communication; ITIL or platform certificates preferred. Category: Information Technology Seniority: Entry Level Tools: Windows, Mac, Service Now Certifications: itil, mac integration basics, windows 10 Commitment: Full Time Workplace: Onsite Languages: English