About this role
Sr. Coordinator, Support Operations at Capitalone. Location: Richmond, Virginia, United States. Role: troubleshooting devices, responding tickets, onboarding agents Requirements: High school diploma or equivalent, 1+ year help desk experience preferred, Mac and Windows support, BLS not relevant; ITIL or platform certificates preferred, strong written/verbal communication. Category: Information Technology Seniority: Entry Level Tools: Windows, Mac, Service Now Certifications: itil, mac integration basics, windows 10 Commitment: Full Time Workplace: Onsite Languages: English