About this role
Process Specialist - Major Incidents at Tempus. Location: Chicago, Illinois, United States. Role: coordinating incidents, leading response, communicating updates Requirements: Bachelor's degree or equivalent experience; 2–3 years in IT operations/incident coordination; experience with enterprise ITSM (ServiceNow preferred); strong incident management, communication, and analytical skills; ability to join on-call rotation. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, SQL, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: English