About this role
Helpdesk Team Leader at Mearsgroup. Location: Thurrock, England, United Kingdom. Role: managing helpdesk, overseeing contracts, compiling reports Requirements: Proven experience supervising helpdesk operations, managing multiple contracts to meet SLAs, CAFM knowledge, KPI/reporting, PPM and reactive maintenance coordination, stakeholder communication and contractor management. Category: Customer Service Seniority: Mid Level Tools: CAFM Commitment: Full Time Workplace: Onsite Languages: English