About this role
Supervisor, Patient Engagement at Univofky. Location: Kentucky or Ashland. Role: supervising operations, coaching staff, monitoring quality Requirements: Supervisory experience in contact center operations, coaching and evaluating staff, ensuring HIPAA and payer compliance, coordinating workflows, analyzing performance reports, and implementing process improvements. Category: Customer Service Seniority: No Prior Experience Required Commitment: Full Time Workplace: Remote Languages: English