About this role
GUEST SERVICE LINE AGENT at Melia Hotels International. Location: Madrid, Community of Madrid, Spain. Role: attending calls, managing chats, processing reservations Requirements: High school (Bachillerato). Customer-service/telephone experience preferred. Strong customer orientation, communication, flexibility, coordination. Experience with hotel processes and PMS valued. Native Spanish and English C1 required; French/German a plus. Category: Customer Service Seniority: Entry Level Tools: PMS Commitment: Full Time Workplace: Onsite Languages: Spanish, English