About this role
Customer Service Support ( 400 Hotline ) at Overview. Location: Shanghai, Shanghai, China. Role: handling calls, resolving issues, coordinating experience Requirements: Provide pre-sales and aftermarket consulting, handle inbound/outbound hotline calls, manage end-to-end customer experience, resolve complex multi-country customer issues, and coordinate with Sales/Logistics/Service. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English