About this role
Prof, Customer Support Expert SCDMNT at Coca-Cola Europacific Partners. Location: Sofia or Varna. Role: answering calls, managing cases, routing inquiries Requirements: Handle inbound customer queries via phone and email, document cases in Salesforce/Genesys, strong customer focus, accuracy, and stakeholder coordination; proficiency in English plus Dutch or French. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Genesys, Outlook Commitment: Full Time Workplace: Hybrid Languages: English, Dutch, French