About this role
Senior Advisor at Mearsgroup. Location: Basingstoke, Hampshire, United Kingdom. Role: resolving escalations, mentoring colleagues, auditing caseloads Requirements: Supervisory/team leader experience, strong customer service and administrative skills, excellent communication and problem-solving, ability to audit caseloads, and confidently handle escalations. Category: Customer Service Seniority: Mid Level Commitment: Full Time, Temporary Workplace: Onsite Languages: English