About this role
IT Administrator (Deskside Support Specialist) at Hatchit. Location: Washington, District of Columbia, United States. Role: Diagnose issues, Manage tickets, Document procedures Requirements: 5+ years IT help desk/technical support; active clearance; Bachelor's degree or equivalent experience; strong hardware/software troubleshooting; AD, Windows, Office; security certifications preferred. Category: Information Technology Seniority: Mid Level Tools: Active Directory, Microsoft Windows, Microsoft Office, Ticketing systems, Cisco networking, VPNs Certifications: security+, network+, itil foundations Commitment: Full Time Workplace: Onsite Languages: English