About this role
Customer Success Administrator at Labelmaster. Location: Chicago, Illinois, United States. Role: managing orders, routing orders, reporting metrics Requirements: Manage inbound order channels, route orders, meet SLAs and customer success metrics, produce reports, train/mentor team members; 5+ years customer service experience desirable; MS Office and CRM experience. Category: Customer Service Seniority: Mid Level Tools: Microsoft Dynamics 365, Microsoft Excel, Microsoft Word, Microsoft Office Commitment: Full Time Workplace: Hybrid Languages: English