About this role
Desktop Support Technician I at Earlywarning. Location: Scottsdale or San Francisco or Chicago or New York City. Role: resolving issues, updating tickets, supporting users Requirements: High school diploma/GED, 1+ year desktop support or related IT experience, working knowledge of Windows 10, Microsoft Exchange and Office, basic WAN/LAN/VPN troubleshooting, AD administration, strong communication and customer service skills. Category: Information Technology Seniority: Entry Level Tools: Active Directory, Windows 10, Microsoft Exchange, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, iPhone, MiFi, WAN, LAN, VPN Commitment: Full Time Workplace: Hybrid Languages: English