About this role
IT Service Management Lead at Pinergy. Location: Dublin or Enniscorthy. Role: owning operations, administering platform, mentoring staff Requirements: ITIL 4 Foundation required, proven ITSM/operations experience, hands-on Jira Service Management and Office 365/Entra administration, incident/problem/change ownership, and experience operationalising ISMS and IT policies. Category: Information Technology Seniority: Mid Level Tools: Office 365, Entra, Jira Service Management Certifications: itil 4 foundation, itil 4 practitioner, itil 4 managing professional Commitment: Full Time Workplace: Hybrid Languages: English