About this role
Sr Customer Service Representative at Americold Global Career Site. Location: Syracuse, New York, United States. Role: processing orders, scheduling loads, resolving complaints Requirements: Handles customer inquiries, processing orders, scheduling loads, invoicing, OS&D resolution, and cross-site coordination. Requires 2+ years related experience, HS/GED preferred, strong communication, typing, WMS and Microsoft Office skills. Category: Administrative & Clerical Support Seniority: Entry Level Tools: Warehouse Management Systems, Microsoft Office Suite, Desktop computers Commitment: Full Time Workplace: Onsite Languages: English