About this role
PATIENT SERVICE REPRESENTATIVE at State of Franklin Healthcare Associates. Location: Johnson City or Johnson City. Role: updating records, scheduling appointments, collecting payments Requirements: High school diploma or equivalent required; duties include updating patient demographics/insurance, creating accounts, updating EMR, scheduling appointments, collecting payments, and answering patient questions. Medical office or customer service experience and knowledge of ICD-10/CPT/HCPCS is desirable. Category: Administrative & Clerical Support Seniority: Entry Level Tools: EMR, ICD-10, CPT, HCPCS Commitment: Full Time Workplace: Onsite Languages: English