About this role
Customer Service Executive- Global First Call Desk at International SOS. Location: San Antonio, Texas, United States. Role: answering calls, managing cases, coordinating authorizations Requirements: Call center experience in health/medical/insurance or equivalent military experience; proficient typing and basic computer (MS Suite, web browsing); experience with claims/enrollments/administrative tasks; ability to obtain tiered investigation access; shift availability 8AM–8PM. Category: Customer Service Seniority: Entry Level Tools: Salesforce CRM, SAP, Microsoft Office, Web browsing Commitment: Full Time Workplace: Onsite Languages: English