About this role
Beneficiary Support Center (BSC) Team Leader at International SOS. Location: San Antonio, Texas, United States. Role: supervising team, coaching staff, managing escalations Requirements: Call center leadership experience, ability to supervise and develop customer service staff, familiarity with CRM and call/email etiquette, experience in healthcare/insurance administration preferred, strong communication and problem-solving skills. Category: Customer Service Seniority: Mid Level Tools: SAP, Salesforce Commitment: Full Time Workplace: Onsite Languages: English