About this role
Customer Service Lead, Platforms Enablement at Vuori, Inc. Location: Carlsbad, California, United States. Role: maintaining platforms, supporting users, governing AI Requirements: 5+ years in customer support technology or CX operations, hands-on CS platform administration (Kustomer preferred), experience with AI-driven tools, strong problem-solving and systems-thinking skills. Category: Customer Service Seniority: Senior Level Tools: Kustomer Commitment: Full Time Workplace: Onsite Languages: English