About this role
Help Desk Administrator at Flatrock Manor. Location: Flint, Michigan, United States. Role: supporting users, troubleshooting issues, documenting tickets Requirements: 2+ years technology industry experience; troubleshooting Windows 11, Microsoft 365 apps; user account management in Microsoft Entra ID; hardware provisioning; ticketing documentation. A+, CCNA, Microsoft certs and IT associate degree or bootcamp are a plus. Category: Information Technology Seniority: Entry Level Tools: Windows 11, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Entra ID, Microsoft Administration Consoles Certifications: a+, ccna, microsoft Commitment: Full Time Workplace: Onsite Languages: English