About this role
User Experience Channel Administrator at Overview. Location: Indianapolis, Indiana, United States. Role: administering platform, supporting operations, analyzing metrics Requirements: Bachelor's degree required; proven digital platform administration experience; strong technical aptitude, communication, and presentation skills; preferred experience with AI-driven contact center platforms. Category: Customer Service Seniority: Mid Level Tools: HubSpot, Five9, Genesys, APIs, Web services Commitment: Full Time Workplace: Hybrid Languages: English