About this role
Assistant Manager, Regional Performance Management at Grab. Location: Pasig City, Metro Manila, Philippines. Role: defining standards, tracking performance, providing insights Requirements: Bachelor's degree in Business Administration,5+ years in contact center/vendor/BPO roles,experience with KPIs,analytics,contract/SLA management,and multi-country (SEA) operations; strong analytical and project management skills. Category: Project and Program Management Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English