About this role
Contact Management Associate at Hyundai Capital America. Location: Atlanta, Georgia, United States. Role: administering dialer, monitoring calls, publishing reports Requirements: 2+ years call center experience with dialer administration and WFM configuration, associate degree or equivalent, proficiency in Microsoft Excel/Access/PowerPoint, strong communication and problem-solving skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft Access, Microsoft PowerPoint Commitment: Full Time Workplace: Onsite Languages: English