About this role
Technical Support - Helpdesk Support Specialist I at Agile Defense. Location: Redstone Arsenal or Huntsville. Role: providing support, diagnosing problems, escalating issues Requirements: Secret clearance required; DoD IAT Level II / Security+CE certification required. Less than 2 years experience typical. Proficiency with ServiceNow or Remedy, Microsoft Active Directory, Remote Desktop, VDI, print server administration, and strong customer service and troubleshooting skills. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Remedy, Microsoft Active Directory, Remote Desktop, Virtual Desktop Infrastructure (VDI) Certifications: dod iat level ii, security+ce Commitment: Full Time Workplace: Onsite Languages: English