About this role
Journeyman Computer Support Specialist at Sikich. Location: Washington, District of Columbia, United States. Role: troubleshooting hardware, managing endpoints, documenting sops Requirements: U.S. citizen required; favorable FBI fingerprint/background check; bachelor’s in IT or Computer Science; 5+ years enterprise macOS/Windows endpoint administration preferred; experience with Ivanti EPM, KACE, JAMF, Microsoft Intune, Entra ID/AD, AWS, Nessus, BitRaser; strong troubleshooting and documentation skills. Category: Information Technology Seniority: Senior Level Tools: Ivanti EPM, KACE, JAMF, Microsoft Intune, Microsoft Entra ID, Active Directory, Nessus, BitRaser, AWS, Windows Event Viewer, macOS Console Certifications: comptia security+, microsoft endpoint administrator associate, apple it professional, aws cloud practitioner, itil foundation, sysops administrator Commitment: Full Time Workplace: Onsite Languages: English