About this role
Customer Service Officer at Transport Accident Commission (TAC). Location: Geelong, Victoria, Australia. Role: answering calls, resolving issues, recording information Requirements: Phone-based customer service delivering empathetic, efficient call handling, first-call resolution, KPI-driven performance, accurate administrative recording using client software, and a valid Working with Children Check. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English