About this role
Deskside Services Regional Manager at Epiqsystems. Location: Melbourne, Victoria, Australia. Role: managing team, overseeing support, resolving issues Requirements: Bachelor's degree,5-7 years technical support experience with ≥2 years managerial experience; CompTIA A+, Microsoft Modern Desktop Administrator Associate preferred; strong troubleshooting, service desk, hardware diagnostics, and communication skills; authorized to work in Australia. Category: Information Technology Seniority: Senior Level Tools: Microsoft 365, Entra ID (Azure AD), Intune, Autopilot, Active Directory, Conditional Access, MFA, SCCM/MECM, Workspace ONE, Jamf, Jira Service Management, ServiceNow, Microsoft Defender, Teams, Exchange Online, SharePoint, LAN/WAN, Wi-Fi, VPN, DNS, DHCP Certifications: comptia a+, microsoft modern desktop administrator associate Commitment: Full Time Workplace: Onsite Languages: English