About this role
IT Supporter - Service Desk at DSV. Location: Paranaque, Metro Manila, Philippines. Role: supporting customers, troubleshooting issues, documenting cases Requirements: Provide first-line IT support via phone/email/chat, handle user administration, troubleshoot Windows workstations, use ITSM/ServiceNow, follow KCS, and communicate technical issues in customer-friendly terms. Category: Information Technology Seniority: Entry Level Tools: Service Now, Microsoft Office, Microsoft Exchange, Active Directory, Global Desktop Commitment: Full Time Workplace: Onsite Languages: English