About this role
Administrator of Digital Customer Experience & Insights at viametro. Location: San Antonio, Texas, United States. Role: monitoring channels, analyzing sentiment, coordinating responses Requirements: Bachelor's degree or equivalent experience plus 3 years in digital engagement, analytics, and customer experience operations; strong written/verbal communication, social media and chatbot experience, reporting and vendor management skills. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English