About this role
Technical Support Engineer at Fortinet Inc.. Location: Ottawa, Ontario, Canada. Role: providing support, analyzing configurations, managing cases Requirements: 1-2 years technical support or system administration experience in networking/security; degree/diploma in CS or related desirable; deep knowledge of Windows, OSX, Linux; understanding of TCP/IP, routing, L2/L3 switches, VOIP and messaging; strong troubleshooting and communication skills. Category: Information Technology Seniority: Entry Level Tools: Windows, OSX, Linux, TCP/IP, VOIP, FortiMail, FortiVoice, FortiRecorder, FortiSandbox, L2/L3 switches Commitment: Full Time Workplace: Hybrid Languages: English