About this role
Zendesk Administrator (Porto) at Nextlane. Location: Porto, Porto District, Portugal. Role: maintaining Zendesk, building dashboards, troubleshooting issues Requirements: 3–5 years Zendesk administration experience, hands-on with Support config, Explore reporting, Guide, Jira integrations, strong communication, English C1; Zendesk certification advantageous. Category: Information Technology Seniority: Mid Level Tools: Zendesk Support, Zendesk Explore, Zendesk Guide, Zendesk Copilot, Zendesk Ultimate, Jira Certifications: zendesk Commitment: Full Time Workplace: Hybrid Languages: English