About this role
IT Service Desk Mitarbeiter*in in NGO at Bund für Umwelt und Naturschutz Deutschland e.V. (BUND). Location: Berlin or Berlin. Role: supporting users, resolving issues, documenting solutions Requirements: IT trained or equivalent experience; 1st/2nd level support for Windows and Microsoft 365; ticketing, user and license administration; Jira/Intune and ITIL are a plus; German C1; structured and proactive work style. Category: Information Technology Seniority: No Prior Experience Required Tools: Windows, Microsoft 365, Jira, Intune, ITIL Commitment: Part Time Workplace: Hybrid Languages: German