About this role
UC & Call Center Administrator at ERC Pathlight. Location: Aspen, Colorado, United States. Role: administering communications, supporting infrastructure, automating processes Requirements: 3+ years administering enterprise unified communications and contact center technologies; experience with Microsoft Teams Phone, Amazon Connect, CallTower; PowerShell scripting; strong troubleshooting, communication, and customer-service skills; ability to join on-call rotation and travel up to 25%. Category: Information Technology Seniority: Mid Level Tools: Microsoft Teams Phone, Amazon Connect, CallTower, Retarus, Microsoft 365, Windows Server, Active Directory, PowerShell, Exchange, SharePoint, RingCentral, Lingo Certifications: ms-700, microsoft 365 messaging administrator associate, aws cloud practitioner, aws solutions architect, itil foundation Commitment: Full Time Workplace: Remote Languages: English