About this role
Software Engineer - Genesys Architect| IVR and Backend Tools Development at Gallagher. Location: Bogota, Bogotá D.C., Colombia. Role: designing IVR, developing backend, integrating systems Requirements: 5+ years in Genesys/IVR architecture and backend development; experience with APIs, integrations, cloud and container platforms; bachelor’s in CS/IT or equivalent; strong communication and problem-solving skills. Category: Software Development Seniority: Senior Level Tools: Genesys Engage, Genesys Cloud, Composer, Designer, Interaction Routing Designer, SIP Server, Java, Python, C#, REST, SOAP, SQL, NoSQL, AWS, Azure, Docker, Kubernetes, SIP, VoIP Commitment: Full Time Workplace: Onsite Languages: English