About this role
BA semi senior y/o senior at Encora. Location: Lima or Peru. Role: designing journeys, analyzing conversations, documenting processes Requirements: 3+ years as Business/CX Analyst, experience with conversational design, SQL, BPMN, data analysis, agile, and AI-driven customer experience. Category: Data and Analytics Seniority: Mid Level Tools: Chatbots, Azure, Azure SQL, Data Factory, SQL, BPMN, NLP, NLU, Microsoft Power BI, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: Spanish