About this role
ANALISTA III EXPERIENCIA DEL CLIENTE (A18) EN UNIDAD DE MARCA Y FIDELIZACION DEL CLIENTE (GTM, GT) at Grupo Bancolombia. Location: Guatemala. Role: analyze metrics, identify pain points, design improvement plans Requirements: Analyze customer experience metrics, identify pain points, design action plans, coordinate with internal areas, and monitor improvements. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: Spanish