About this role
Service Experience Designer at Nationwide. Location: Gosforth or Swindon or London or Northampton or Bournemouth or Dunfermline or Sheffield or Wakefield or Belfast or Birmingham or Cardiff or Chester or Glasgow or Maidstone or Norwich or Worthing or Edinburgh or Leeds or United Kingdom. Role: designing journeys, analyzing journeys, influencing stakeholders Requirements: Experienced service design professional able to develop personas, journey maps and service blueprints, conduct research and root-cause analysis, influence stakeholders, apply agile ways of working, and shape customer outcomes for unsecured products. Category: Design Seniority: Mid Level Commitment: Full Time, Temporary Workplace: Hybrid Languages: English