About this role
Senior Service Designer at Steampunk. Location: McLean, Virginia, United States. Role: conducting discovery, facilitating workshops, synthesizing research Requirements: Ability to obtain Public Trust clearance; degree or equivalent experience in HCD/service design; 6+ years in human-centered/service/ customer experience design; portfolio; primary & secondary research, workshops, and journey/service mapping; Agile/scrum experience. Category: Design Seniority: Senior Level Tools: Adobe Creative Suite, Mural, Lucidchart Certifications: public trust Commitment: Full Time Workplace: Onsite Languages: by, English