About this role
Intake Training Supervisor (LATAM) at Ovation Law Firm. Location: North America or South America. Role: leading training, developing materials, coaching trainers Requirements: 5+ years training experience with 3+ years leadership in BPO/call center; LMS content creation, instructional design, KPI analysis, strong stakeholder communication; advanced English (C1/C2); home office and hardware requirements. Category: Human Resources Seniority: Senior Level Tools: Salesforce, LMS, Jabra Evolve 20 Commitment: Full Time Workplace: Remote Languages: English