About this role
Security Operations Center (SOC) & Support Manager at UBERETHER INC. Location: Sterling, Virginia, United States. Role: building team, triaging tickets, ensuring compliance Requirements: 5+ years in help desk/IT service desk/ops center or managed service delivery; experience designing ticket triage/workflows, SLA management, ITSM platforms; ability to obtain Secret clearance; strong communication and leadership skills. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Jira Service Management, Zendesk Certifications: secret clearance Commitment: Full Time Workplace: Hybrid Languages: English