About this role
Director, Client Services at Maiden Home. Location: New York, New York, United States. Role: leading team, designing processes, resolving issues Requirements: 10+ years in client services at a luxury brand with 4+ years leading client-facing teams; expertise in SLA/process design, CRM/ticketing workflows, analytics, and escalations handling. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English