About this role
Customer Experience Quality Lead at Vintage.com. Location: Duiven, Gelderland, Netherlands. Role: owning framework, conducting evaluations, producing reports Requirements: Proven QA/contact centre experience, multilingual contact centre experience, strong analytical and coaching skills, able to design and run QA frameworks, and fluent English plus proficiency in at least one additional CX language. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English, Dutch, German, French, Italian, Spanish