About this role
CX Transformation & Change Manager at Verizon. Location: Rolling Meadows or Temple Terrace. Role: leading workshops, designing journeys, driving adoption Requirements: 6+ years relevant experience; Bachelor's degree or 4+ years experience; deep change management expertise, design thinking facilitation, executive presence, CX strategy, and ability to translate complex technology into human-centered adoption plans. Category: Project and Program Management Seniority: Senior Level Certifications: prosci, adkar, human-centered design, design thinking Commitment: Full Time Workplace: Hybrid Languages: English