About this role
Manager of Customer Care at Carriage Services. Location: Houston, Texas, United States. Role: leading programs, designing training, analyzing feedback Requirements: Bachelor's degree preferred; 5+ years in customer service/experience/hospitality or related; 3+ years leadership preferred; strong communication, training design, and customer feedback analysis skills; proficiency with Microsoft Office. Category: Customer Service Seniority: Senior Level Tools: Microsoft Office Commitment: Full Time Workplace: Hybrid Languages: English