About this role
Agent Reliability Enablement Manager at Emergent Labs. Location: Bangalore, Karnataka, India. Role: designing onboarding, driving enablement, coaching staff Requirements: 5+ years in technical support/CS/solutions engineering or L&D; experience designing and delivering training, workshops, and certification programs; hands-on with JavaScript/TypeScript, Node.js, Python, or React; strong communication and customer-facing troubleshooting skills; familiarity with AI/LLMs preferred. Category: Human Resources Seniority: Senior Level Tools: React, Next.js, JavaScript, Node.js, Python, APIs, databases, cloud infrastructure, LLMs Commitment: Full Time Workplace: Onsite Languages: English