About this role
Technical Lead at undefined. Location: San Diego, California, United States. Role: designing architecture, integrating systems, optimizing performance Requirements: Design and develop NICE CXone and LiveVox architecture and call flows; create HLD/LLD and routing plans; integrate CRM/ERP/WFM/QM via REST/SOAP/Webhooks; ensure scalability, security, DR, and performance. Category: Information Technology Seniority: Senior Level Tools: NICE CXone, LiveVox, REST, SOAP, Webhooks, ACD, IVR, CRM, ERP, WFM, QM, Analytics Commitment: Full Time Workplace: Onsite Languages: English